Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in auctions, or contact us for support.
- Personal information (name, email, phone number, address)
- Identity verification documents
- Payment and billing information
- Bidding and transaction history
- Communications with our support team
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.
- Account creation and verification
- Processing auction transactions
- Sending auction notifications and updates
- Customer support and communication
- Fraud prevention and security
- Legal compliance and regulatory requirements
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
- Service providers who assist in our operations
- Legal requirements and law enforcement
- Business transfers or acquisitions
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Data portability
SMS Communications
When you voluntarily opt in, J Billo Equipment & Auction Company may send you customer care, informational, and/or promotional text messages. These messages may include responses to inquiries, equipment submission follow-ups, registration assistance, appointment coordination, auction reminders, auction announcements, inventory updates, equipment opportunities, and special offers.
Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support the delivery of the messaging program.
7. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at support@jbauction.com or call (833) 991-6754.
Last updated: August 30, 2026
